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Lena Carrington
What Makes Our Clothes So Special?
"Designed for style and comfort, crafted with premium materials for a perfect fit—because you deserve the best."
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FAQ
Need help with your order or have a question about one of our products? Contact our support team at info@lenacarrington.com
Our customer support is available every day.
Average response time: 6h
At Lena Carrington, efficiency is our top priority: all orders placed before 11:59 PM are dispatched from our warehouse within 1-3 days. We understand the importance of speed in today’s world and are committed to exceeding your expectations, ensuring that your order arrives faster than anticipated.
Customer satisfaction is our priority. That's why we offer 24/7 customer service, with the promise that you'll receive a response within eight hours during business hours. Our dedicated team is always ready to answer your questions and provide support, so you can shop with peace of mind.
We want you to love your purchase! That’s why we offer a 30-day hassle-free return policy.
- Eligibility: Items must be returned within 30 days of delivery in their original condition and packaging.
- Process: Simply contact our customer support team, and we’ll guide you through the easy return process.
- Refunds: Once your return is received and inspected, we’ll process your refund to your original payment method.
Your safety and privacy are our top priority. That's why we guarantee a secure payment environment where you can pay with many banks or payment methods. Our secure payment system ensures that your transaction goes smoothly and worry-free, every time.